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ClientDrive

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Accessibility Statement

Requests, issues and suggestions

Our Commitment to Accessibility

ClientDrive is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures to Support Accessibility

ClientDrive takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement

  • Integrate accessibility into our procurement practices

  • Provide continual accessibility training for our staff

  • Assign clear accessibility goals and responsibilities

  • Employ formal accessibility quality assurance methods

Accessibility Features

We have implemented the following features to improve accessibility on our website:

Navigation

  • Clear and consistent navigation structure across all pages

  • Skip to main content links

  • Keyboard navigation support

  • Logical heading hierarchy

Content

  • Alternative text for images

  • Clear and simple language

  • Sufficient color contrast between text and background

  • Text can be resized up to 200% without loss of functionality

Forms

  • Clear form labels and instructions

  • Error identification and suggestions

  • Accessible form validation

Multimedia

  • Captions or transcripts for video content (where applicable)

  • Audio descriptions for visual content (where applicable)

Technical Specifications

Our website accessibility relies on the following technologies:

  • HTML5

  • CSS3

  • JavaScript

  • WAI-ARIA (Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are working to resolve:

  • Some third-party embedded content may not be fully accessible

  • Older PDF documents may not be fully accessible (we are working to update these)

  • Some interactive elements may have limited keyboard accessibility

We are actively working to address these issues and improve accessibility across our entire platform.

Assessment Approach

ClientDrive assessed the accessibility of our website by the following approaches:

  • Self-evaluation

  • Automated accessibility testing tools

  • Manual testing with assistive technologies

  • User feedback and testing

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Email: mattjackson223@gmail.com

We aim to respond to accessibility feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)

  • Screen magnification software

  • Speech recognition software

  • Keyboard-only navigation

Our website is designed to work with:

  • Recent versions of major browsers (Chrome, Firefox, Safari, Edge)

  • Recent versions of major operating systems (Windows, macOS, iOS, Android)

Accessibility Standards

We aim to meet the following standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Equality Act 2010 (UK)

  • Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (UK)

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may escalate your complaint:

  1. Contact us directly at mattjackson223@gmail.com with details of your complaint

  2. If unresolved, you may contact the Equality Advisory and Support Service (EASS):

  3. ​​

Ongoing Improvements

Accessibility is an ongoing effort. We are committed to:

  • Regular accessibility audits and testing

  • Implementing user feedback and suggestions

  • Staying current with accessibility best practices and standards

  • Training our team on accessibility requirements

  • Prioritizing accessibility in all new features and updates

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or embedded features (such as social media feeds, maps, or external videos) may not be fully within our control. We work with third-party providers to encourage accessibility compliance.

Updates to This Statement

We will update this accessibility statement when:

  • We make significant changes to our website

  • We receive new accessibility feedback

  • We complete new accessibility audits

  • Relevant accessibility standards or regulations change

Additional Assistance

If you need assistance accessing content on our website or require information in an alternative format, please contact us:

Email: mattjackson223@gmail.com

We will work with you to provide the information, item, or service you seek through a communication method or format that is accessible for you.

Date of Last Review

This accessibility statement was last reviewed and updated on February 5, 2026.

Note: This is a comprehensive accessibility statement template. You should customize it based on:

  • Your actual website features and accessibility implementations

  • Any accessibility audits you've completed

  • Specific assistive technologies you've tested with

  • Your actual compliance level (if you haven't done a full audit, you may want to soften some claims)

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